I had an excellent experience at Croma Velachery, especially in the appliances section. The store is well-maintained, organized, and offers a wide range of products from top brands. What truly stood out was the customer service. A special thanks to Mr. Silambarasan, who was extremely professional, knowledgeable, and patient throughout my visit. He explained the features of various models in detail, gave genuine suggestions based on my needs, and helped me choose the perfect appliance without any sales pressure. His technical expertise and courteous behavior made the entire process smooth and trustworthy. I highly recommend asking for Mr. Silambarasan if you're visiting Croma Velachery for appliances—he’s truly an asset to the team. Rating: ⭐⭐⭐⭐⭐ (5/5) Would definitely return for future purchases!

I bought a 43" Semi-Smart Croma TV (Tata Product) for ₹13,941 on April 18th. This is the lowest price you’ll find for a 43" TV anywhere. The best part of the purchase was the excellent customer service. Not for a moment did they take their attention away from us. Miss Jaya (Shruthi) was very informative about the product. I truly appreciate her efforts—not only did she assist during the purchase, but she also coordinated with the installation person to ensure the TV was set up at my home. She even assured me that if there were any issues with the installation, she would raise a service ticket and arrange a replacement if necessary. I’m very happy with this great purchase and the outstanding customer service from Croma.

Good service and great discounts

Jayabharathi did an excellent service.