I recently purchased a PS5 Slim (Digital Edition) from this branch, and I must say, the experience was exceptional. I want to extend my heartfelt thanks to Ms. Eswari and Mr. Nandha for their outstanding support. I had called Ms. Eswari to inform her that I would arrive around 9:30 PM, close to the store's closing time. Despite the late hour, she went out of her way to assist me by coordinating with Mr. Nandha to ensure that everything went smoothly. Even though the store was nearing closing time, they both made sure the process was fast and efficient, allowing me to complete my purchase without any hassle. Their professionalism and dedication truly made this dream purchase of mine a pleasant experience. Thank you to Croma for having such excellent staff who prioritize customer satisfaction.

Excellent service by shri raji madam

I recently inquired about a refrigerator at this location, and I was impressed with the promptness and professionalism of the service. I received a call back within 10 minutes, as assured, from Mr. Kamil, who was extremely knowledgeable and attentive to my needs. He carefully listened to my requirements and got back to me with several models that matched what I was looking for, complete with rates, discounts, and card offers. What stood out to me was that Mr. Kamil did not push me toward any specific brands. Instead, he suggested that I consider a showroom display product, explaining that it would come with attractive discounts and the original manufacturer's warranty. He even went the extra mile by checking nearby stores for available products and sent me photos of the actual items, mentioning that there might be minor scratches, though none were visible in the photos. I truly appreciated his genuine approach, product knowledge, and honesty. It was solely because of Mr. Kamil's excellent service that I decided to purchase the product. No wonder this Croma location is rated so highly—it's backed by exceptional customer service and a great team.

Meganathan good service