Good place to buy electronics stuff. The staff is polite and helpful.

Astana It's very expensive for me which was given by her

Me and my husband went to buy Fridge and aircondition in croma, the staff Sanjana is very helpful and polite with us. I really appreciate her.

Subject: Commendation for Exceptional Customer Service by Ms. Rekha Gupta Dear Chroma Management Team, I am writing to provide feedback on the outstanding customer service provided by Ms. Rekha Gupta at your Chroma store, Opposite Infinity Mall, Andheri West. Last week, my family decided to purchase a robotic floor cleaner. After exploring various options, we were assisted by Ms. Gupta, who explained the product features and functionality in a clear, simplified manner, making it easy for us as first-time users to understand. She went the extra mile to secure a competitive price by coordinating with her senior colleagues, ensuring we received the best possible deal. During the billing process, a miscommunication involving another customer caused some disruption. Ms. Gupta voluntarily stepped in, resolving the issue promptly and to the satisfaction of all parties involved. Her professionalism and initiative were commendable. Additionally, although it was our responsibility to coordinate with Eureka Forbes for the product demo, Ms. Gupta facilitated the process by arranging a convenient time slot and following up diligently. During the festive season, when slots were limited, she and her colleague, Ms. Misbah, provided personalized guidance on installation and practical usage, enhancing our overall experience. I strongly urge Chroma’s senior management to recognize Ms. Rekha Gupta’s exceptional skills and dedication. She is a valuable asset to your organization, and I recommend considering her for a promotion or a role that best utilizes her capabilities. Employees like Ms. Gupta and Ms. Misbah elevate the customer experience and reflect positively on Chroma’s brand. Thank you for your attention to this feedback. Please feel free to contact me if you require further details.